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Case Studies

Case Study #1
Client:
Career Development Center (CDC) at Ivy League institution.

Challenge:
To assess career development center and provide recommendations for improvement.

Assessment:
Conducted organizational scan of CDC including: staff and key external stakeholders (faculty, administrators, students, alumni, etc.). Reviewed programs/services and evaluated against best practices.

Deliverable:
Analysis of CDC structure and services including CDC in university-wide context. Recommended roadmap to re-position CDC and to align its role with institutional priorities, increase visibility and enhance reputation.

Case Study #2
Client:
International council of CTO’s from leading technology, communications and professional service firms.

Challenge:
Provide new understanding of organizational transformation to support transition from product sales orientation to systemic customer-driven solutions.

Assessment:
Technologically-oriented audience requires tools to implement new customer-driven approach. Need to present organizational change theory to resonate with technical audience.

Deliverable:
Designed and presented multi-dimensional change model (The Art and Science of Change) to illuminate requisite elements of successful organizational transformation. Used lessons from latest findings in neuroscience research to engage participants and create strategies for leading effective change efforts.

 

Case Study #3
Client:
International animal rights organization.

Challenge:
Optimize opportunities afforded by move to new open-design world headquarters.

Assessment:
New work environment requires new work styles and offers opportunities for greater collaboration and communication.

Deliverable:
Established Transition Team composed of representatives from across the organization to support employees pre, during and post move. Led Transition Team in gathering information and vetting employee concerns through focus groups and departmental meetings. Created work place standards and protocols designed to promote collaborative and efficient organizational culture in new environment.

Case Study #4
Client:
World’s leading publisher of business and management content.

Challenge:
Highly satisfied, sophisticated work force needs to re-invent itself to respond to new market challenges.

Assessment:
Current culture values deep content expertise and reflective thinking. New market demands require innovative approaches to content and format and capacity for rapid change. Work force talent needs to be realigned with ambitious new strategic goals.

Deliverable:
Analysis of current landscape revealed systemic misalignment between desired goals and present-day culture. Created talent management model to support new strategic directions and organizational values with emphasis on high-potential employees and emerging talent.

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